Client reported responses are just scattered words.
Hi guys, a customer reported an issue about responses being just scattered words.
Unfortunately, it’s German but I can confirm there are words missing in the sentences and it’s just incomplete.
What is very concerning is that one response, it said “Möchtest du sterben” which translates to “Do you want to die” … and in the prompt there is no reference at all about death or whatsoever. Of course, in my system instructions, there is nothing about death easier.
So for a good reason, the user found this be extremely scary.
No idea how it came up with this.
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Comments3
Matthias Werner
Jul 17, 2025
Unfortunately, this is still happening. The client says:
“I can't recognise a clear pattern so far, as I work in all three accounts and on a total of four different PCs - both in the practices and in my home office. I have also received some information from my colleague. The word ‘dying’ has appeared three or four times for me so far, but not for the others. The biggest problem is that sentences are sometimes written incompletely - but that doesn't always happen.”
Scott Meyer
Jul 8, 2025
as noted in DM, it is possible that a quantized version was called which could happen in times of high traffic on open ai/anthropic. moving it to a different model (anthropic) is the best solution.
Matthias Werner
Jul 7, 2025
So far, it has only been reported on desktop. Mobile seems to work but could be coincidence.