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Document generation doesn't work with Claude

Bugs

When I ask and app (with Claude Sonnet as selected model) to generate a document it says it generated a file that can be downloaded under a link but there is no link.
When I tell it about the missing link, it starts answering but crashes in the mid of the response.

Steps to reproduce:
1. Use App running with Claude Sonnet
2. Ask to generate a document
—> it says “here it is” but there’s none
3. Tell it there is no link to download
—> it starts answering “I’ll provide the link …” and then crashes before it finishes the answer.

Posted by Matthias Werner ·
Status: Planned4 comments

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Comments4

  • Hunter Hodnett

    •

    Nov 26, 2025

    Does this also happen with Sonnet 4? We just added that model and it is a big quality leap.

  • Valentina Valverde

    Team•

    Jul 25, 2025

    Hmm it seems to work for me. What type of file are you trying to generate?

    • Matthias Werner

      •

      Jul 27, 2025

      I also tried to create a .docx as well. Now it just stops and doesn’t finish the response.

      • Valentina Valverde

        Team•

        Jul 28, 2025

        I’m so sorry, I still wasn’t able to reproduce. Is this happening with clients, or just on your end?

        My suggestion for now might be to try on a different browser (anonymous or guest browser) to see if that works. If it does, this is likely a caching issue. Otherwise I’m not sure what it would be. I appreciate your patience!

        Job_Interview_Checklist.docx

        36.2 KB• Document