Hi! I can’t tell what exactly might have triggered this error - do you know if they were trying to execute an action, or were they just chatting? I went to the URL in the photo provided and unfortunately was not able to reproduce.
Matthias Werner
•
Jul 22, 2025
It was just chatting, different customers reported it. Unfortunately, I couldn’t reproduce it either so far
Matthias Werner
•
Jul 17, 2025
Here’s also an english version of the error message
Matthias Werner
•
Jul 16, 2025
Sorry, somehow it has been created before I added my context, so here we go:
A customer reported an issue stating “remove child” couldn’t be executed on “node”.
I am attaching the error message as shared by the customer.
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Valentina Valverde
Jul 21, 2025
Hi! I can’t tell what exactly might have triggered this error - do you know if they were trying to execute an action, or were they just chatting? I went to the URL in the photo provided and unfortunately was not able to reproduce.
Matthias Werner
Jul 22, 2025
It was just chatting, different customers reported it. Unfortunately, I couldn’t reproduce it either so far
Matthias Werner
Jul 17, 2025
Here’s also an english version of the error message
Matthias Werner
Jul 16, 2025
Sorry, somehow it has been created before I added my context, so here we go:
A customer reported an issue stating “remove child” couldn’t be executed on “node”.
I am attaching the error message as shared by the customer.